Bon Secours-St Francis Xavier Hospital

I recently had a family member who had to be seen at St. Francis Hospital in the Emergency Department. I cannot say enough great things about the care she received during her stay. They are a very busy place but the care my sister received in her critical time of need was outstanding, I was updated throughout her stay in the ER as they continued to treat her. I personally highly recommend this facility.

First, I want to say the medical and service staff at the hospital are great. Everything by the book. Quick, efficient, knowledgeable. Definitely the place to go for quality care. Second, their billing operation. In my opinion, it's from Hell. For the second time, I have been billed by the hospital or their lab (they use the same out of state billing firm, it appears) for an amount significantly different than what I was told they were allowed to charge. Both times, I have had to go thru Blue Cross to have the matter fixed.

We had an early morning visit. Staff was so friendly and kind and was always letting us know we were a priority to them. The specialists gave great help and understandable explanations and made quick knowledgeable decision to get my wife past her pain. Great facility close to home.

This is first time ive been to this location but ive been to downtown hospital and this one is nice. The staff were nice and courteous. Also nurses went out of their way to help. Jus wish doctors made more time to answer questions but other than that it was a good experience.

The nurse I had was rude. He ripped my ive out at the end. Never mentioned to the Dr that I was convulsing.