Adventist Healthcare Washington Adventist Hospital

My friend was referred here after going to urgent care for pain in the chest, left arm, and high blood pressure. It's obvious to anyone that these are symptoms of a possible heart attack. You always see that the person with chest pains gets put a head of the line in the ER, but not here. We enter into an empty waiting room around 10p, register, and get vitals taken almost immediately. The empty emergency waiting room is a farce, because after the vitals are taken, we were put into a smaller holding room about 1/4 the size of the other waiting room but 4x as many people. Almost 3 hours of waiting with no sense of urgency or care that my friend is having these symptoms, we attempt to get an update as to when we'll be seen by an actual doctor. The nurse is kind of dismissive and says "everyone will be seen". My friend then goes to the nurse station to get some reassurance that he's in the system to eventually be seen, and finds out his tests have come back, but the issue is there's only 1 doctor. The fact that it didn't appear to be busy, no care that my friend was having chest pains, and the dismissive behavior is extremely off putting. Luckily, I think we're here out of an abundance of caution but that shouldn't matter. Beautiful looking hospital, but for now, the ratings are accurate. This is a 3* hospital at best and my 2* rating is appropriate for my experience.

If i could give a ZERO star. Patience throwing up in the waiting room. Guy next to us is DYING. Nurses waited till he looked dead to assist him. No doctor on site. Nurses are RUDE. One doctor said Yes i am a doctor but not yours. Why???? Why is my uncle with a broken are....in pain...in pieces....waiting for over 4 hours???? Why??? And why are people dying in the hospital??? Because no one cares here.

Extremely nice and professional staff. I am very happy with the care my in law has received so far. This is our second time here for a procedure that requires overnight stay and we are pleased with everything.

My daughter was there yesterday - 1 hour at waiting room, and 6 hours in ER area - we thought, she will has a bed when we get inside ER, but NO, nobody has bed, all had to sit and wait.. with all painful that they have, there was a lady, got in by ambulance, they let her sit on the wheel chair (hospital just have 3 - 4 wheel chairs- not enough), she held her painful chest, cried a lot, nurses and doctor did not care, i talked to an ER doctor and let him know about her issue, the doctor say thank you and walk away. .... Please avoid this terrible hospital

Well it is the worst case of disrespect of patients I’ve been through! I had a surgery scheduled for 6:45am, oct14, days before, the office called me postponing for the same day at 11:45am, because of a “laser machine”... ok so far... So procedure was confirmed by an app (Follow my health mobile) but sent me to a different address an old location... When I finally got to this Hospital, I was informed that all procedures were postponed because of an emergency... around 14:00 I was informed that the hospital got another emergency and probably my procedure would be somewhere after 1700... While I was writing this review, the doctor came and said we would be shortly get going... End of the review 1800 my procedure has not started yet, obviously, If you have anything scheduled for this Hospital, and it really needs to be here clear your day and get ready for long hours of wait! Clearly it is a problem of misadministration. Not ready as a Hospital for unexpected events... should become a clinic... But staff is very nice!