Albany Medical Center Hospital

I was a trauma patient. The doctors and staff were outstanding. Everything from pain management to the food I was served was excellent. The doctors, nurses and patient services people were all very nice and exceptionally kind and considerate. Getting hurt sucks. They did a amazing job of treating me and helping me recover. Much gratitude. Nice people and very skilled in what they do. I cannot thank them enough.

Literally no respect for patients in the e.r. we have been sitting here for 5 hours I have seen a significant amount of people on their phones, little to no information. I got blood work done and an ultrasound done 3 hours ago. I understand they have several patients and things going on. But 5 hours....not one person has even talked to us.

The nurses have been more then amazing at Albany med. Wait times tend to be a little long but the nurses we have dealt with have made up for that. My Dad was airlifted quickly to Albany med and he started in the emergency room. Our first nurse, Tammy, was amazing and very sweet. We were able to see him right after he landed. Once we moved up to the neuro floor we had many wonderful nurses. Thank you to Hannah, Lyndsey, Michael, Ling, and a few others who’s name escape me!! Our social case worker, Bonnie, completely dealt with workman’s comp and updates us daily about it. Heather from physical therapy came down initially and started helping my dad while he was in neuro. She is so wonderful and he loves her energy. He has now been transferred to in-patient physical therapy and his nurses and doctors have been phenomenal and so very nice. The food options are impressive and they will switch meals immediately with you if there are any mistakes in the order. So far, we cannot say enough good things about the hospital. Thank you to the staff and especially the nurses!!!!

I needed to see an ophthalmologist on a Sunday and Albany Med was the only place with one. I got there and he saw someone else while walking past us and went home. Four hours later we still were waiting. we finally just left. Nice. I guess I'll go see a real caring doctor this week.

Awful. We checked in ER @ 8am. Even people who arrived after us were called in. Checked to see if we were next and were told we were called, but had left. Lies. We never left waiting room. She came over to check bracelet and went away. Came back an hour later to tell us we needed to check in again. At this point we were there for 6 hours. An hour later person came to give iv. Then we were told to walk back out to waiting room with iv. I then had to get some to disconnect the iv when it was beeping. Three hours later and still waiting to speak to dr. We were told to come here by neurology. Never again. Never.