Aurora Baycare Medical Ctr

Be prepared to be judged. Thanked a nurse twice and she didn't acknowledge me at all. And also if you go through the reviews you will see this "Hello, we are committed to providing excellent care and experiences to all our patients." Meaning they don't even take the time to acknowledge the mistakes they made and just literally treat all there patients as a paycheck without a care for them.

I have been to the ER several times with a family member and ALWAYS been treated with the most thorough and courteous care. Tests were completed and results were given with urgency. Upon admission the best care continued. Not only was my family member well taken care of, but my time and needs were also part of the plan. The cafeteria is also outstanding. I wish our local hospital was run like this one. We drive an hour to come here and it is totally worth it!

We have used this facility at the bay care main hospital twice, once for appendicitis and today for knee problems, we'r only had to wait less than 5 minutes, promptly then seen by nurse, then doctor very efficient, fast, quality ,caring and professional care. Thank you new Doctor William J. Wagner M.D. and all the staff involved today. Excellent work team!

I was recently a patient there for stroke like symptoms. I felt uncomfortable most of the time there. Some nurses and staff were nice and some were just rude. After a bunch of tests and still no conclusive results I was getting impatient. Then when I tried to get up to use the bathroom they “accidentally spilled the urinal jug on me I had used previously and then tried saying I did it to myself. I was getting no results and I felt so uncomfortable there that I had to check myself out against medical advice. Nurse Sara and Dr. Napier were the only ones that I felt comfortable with and were taking my care seriously. The rest were rude or I didn’t have much interaction with them.

I recently stayed overnight after I had surgery for a serious laceration to my leg. I had never had surgery before but they made me feel comfortable and safe. Throughout the night, I had to get help getting to the bathroom and the CNA's on duty were very kind and accommodating. They really made me feel like a priority and I'm glad this is the hospital I was treated at.