Banner Casa Grande Medical Center

I am 12 weeks pregnant and went to this hospital with cramping and bleeding which is obviously a huge concern as it is a threat of miscarrying. I arrived at approximately 2:30 pm and wasn’t seen until almost 7 o’clock, which was devastating as I continued to bleed out. The intake staff was unorganized and sent several people to be seen who arrived hours after I did. There was even a young lady who was experiencing the same symptoms as I, however she had only been waiting 30 minutes before she was seen. This absolutely infuriated me, no sense of urgency to something that could have resulted in tragedy due to my hours of sitting and waiting. Once I finally got upstairs, the doctor was absolutely phenomenal. He was quick, knowledgeable and apologized that I had been waiting so long. The nurses who assisted him were kind and did everything they could to make sure I was comfortable. Turns out everything is fine and my baby is okay. I really appreciated how efficient the staff upstairs were and how fast they gave me a response in such a scary moment. The downstairs intake staff could learn a thing or two from them. I more than likely would not choose this hospital again for any pregnancy concerns and I do not recommend this place to anyone needing immediate service.

I went to the ER here yesterday and honestly have never been treated better by any other hospital! I live in Mesa, AZ and would honestly drive to Casa Grande to have the care I received here yesterday. All of the staff was happy, friendly, professional and kind! Great experience for having to be in the hospital on my vacation!

Great staff . Very caring. Empathy kindness . Family member all needs were met and staff went the extra mile. Care plan given and resources made available. Treated my love one like their own family. Wonderful Nurses CNAs doctors outlined care. Highly recommend .

Wish I could give this place a no star review. Had to go to banner on two different occasions and each time ended up waiting 8 hours before getting called to a room and then I waited a couple more hours to see the doctor. This is the worst run hospital I have ever seen.

Went to the ER with severe abdominal pain. Yes had to wait awhile to be seen but once I got seen all staff from nurses, dr.’s to lab techs to radiology was the best care I’ve ever received from any other hospital. Had emergency surgery and was sent home right away. Thank you.