Banner-University Medical Center Tucson Campus

Visiting from out of town for a family member going through cancer. Had an emergency so we had to spend 12 hours there. ER visits are never fast, quick, and easy so that was expected. The nurses, doctors, and staff were very helpful and knowledgeable. After this experience I will even cheer on the Wildcats as long as it’s not against my Huskies!!

I took my husband Arthur Ells to Banner South emergency room 06/10 he was immediately put into the emergency room and unfortunately remained there for 28 hours because there were no ICU beds available anywhere in Tucson...All the staff from the E.R did the best they could and eventually finally Arthur was transferred to their ICU they eventually got him transferred to the main campus to be overseen by the Bone Marrow Transplant team. Everyone was very good to Arthur and me...it was just an incredibly painful journey and ultimately Arthur could not survive. I have never met such an incredible team of professionals dedicated to their patients and found time to support me...They fought really hard for Arthur and me...and were honest with me when all hope was gone...I want everyone to know all the people involved with Arthur's care were amazing the Arizona Oncology, Banner Cancer Care Center, Banner South and Banner University Medical Center Main Campus...I will always be great full for all you did...I just regret despite your efforts it was too late...

Simply amazing. Felt like I was important to them to get diagnosed. Very comprehensive in their approach and consistent with updates. Thank you for this level of care in Tucson.

The care of our son seemed good at the time. We were visiting from out of state and our son couldn't stand upright due to severe abdominal pain. We suspected appendicitis as did the doctors...turns out he didn't have it but they admitted him for monitoring. He was there 16 hours (admitted for 9, although we were told we could leave at 8:30am, they didn't actually discharge until 2:00!! The staff just kept saying they were too busy and couldn't get to it). Everything seemed OK until we received the bills. We were out of network for insurance and no other options. The prices this hospital charges are astronomical. We have been fighting with them for months to try to get the bill reduced to a manageable amount. I paid less (less than half!) for giving birth to a baby and being in the hospital for 24 hours with her than we were charged for this incident...and all we got out of it was an over-priced MRI and Miralax. If you are out of network, you are better off to charter a plane and fly back in network...seriously. Travelers beware.

I don’t normally share my views via social media, but after reading the negative views of others, I decided that a different perspective was in order. My experience with Banner Hospital’s ER Department was nothing short of outstanding. From the ease of registration to the physicians and nurses who attended to my injury, my stay was an example of what an efficient and caring health care provider should be. Having never visited an ER facility before, I expected the worst - a crowded waiting room, an indifferent staff, and harried nurses and physicians. It was just the opposite. I honestly believe that I received the best care that any hospital in Tucson could provide.