Bartow Regional Medical Center

I so wish I could give five stars, Dr. Curry and the team made my surgery a breeze, very professional and great bedside manners. But my issue is that four weeks before my surgery I received a phone call giving me the price for the surgery, instead of asking if I wanted to apply for financial aid she immediately asked for a credit or debit card, I work 45+ hours a week, I was sick and extremely tired so I gave her a card number for half she immediately told me I needed to pay the whole amount tomorrow! As I thought about it, it just seemed wrong! I called back to have it refunded and that I wanted to apply for financial aid, bearing in mind it was FOUR WEEKS BEFORE THE SURGERY, I should be given a refund as the service has not been rendered and the lady never offered and pushed for a payment now, I was told that I could receive a refund as long as it wasn't after twenty four hours, it wasn't!!! And they refused to refund me!! After being told I could have a refund and sent me over to the billing department to have them "refund" me, well here we are FOUR WEEKS LATER!! AND NO REFUND every single person I have talked to in billing has promised a refund in a week and yet I dont see a dime!! I'm so very annoyed, I have responsibilities and sometimes i am the only income for my family, talking money that doesn't belong to you is just wrong, y'all have seriously crippled me financially!! And I call bull about waiting to receive my financial aid letter because I have mine and yes it's in your system too!! Just give me back my money seriously! Updated: they finally have refunded me, thank you! I upped the star to three because as stated, Dr. Curry and my team for the surgery were outstanding! Just be cautious about the ones calling for money, what a ordeal!

They say that bigger isn't always better and Bartow Regional fits that perfectly. I recently had outpatient surgery and from early check-in with Hazel to surgery day with Jennifer Stewart, Lisa Todd, and Kristin Williams, the staff is phenomenal. We can't thank them enough for the wonderful care I received.

This is a hospital? Only a few kids work here. You also better have health insurance or else they won't treat you in anyway which is illegal. Tylenol for $1500 is not a solution to anything. The Jersey lady who pushed the money medical computer is very rude. Every mannerism about her is wrong. For 2 min I was surrounded by smelly tattooed kids who just stared at me. Told me I need insurance. Also BayCare is not health insurance. It's a racket for panhandling. Private for profit morgue.

Most positive and professional staff ever encountered in 80 years of my healthcare needs.

I had the unfortunate pleasure of visting this hospital had pneumonia. What a bunch of hacks in the emergency room. I left and went to a doc in the box much better service . If you prefer to die go to bartow hospital. The nurse threw a towel on my chest and told me to clean my chest so they could attach the EKG what a dump.