Baylor Medical Center at Frisco

The labor and delivery part of our experience was excellent. Very caring nurses and staff, and they really took good care of us.... the food was so incredibly good! It was better than a lot of restaurants. After we got to the postpartum floor, we still had caring nurses, but the nursery experience and how they cared for our new baby girl was horrible. They acted as if we were asking too many questions about breastfeeding and like they were too busy for us. Honestly, the nursery staff acted as if they couldn’t care less about us or our baby. We tried to let the baby go to the nursery one night because we had not gotten any sleep, and they came rushing back in to our room with the baby 30 minutes after... waking us up, and telling us to take care of our child because she seemed unsettled. Then we get a bill in the mail separately billed from the nursery for $1200 when they acted like they couldn’t be bothered to help us with our new baby. That was upsetting. If you don’t plan on using the nursery services, then you will have a great experience here.

We really felt like we received excellent care both during and after the birth of our daughter. I loved the classes that were offered for first time parents. Most of our nurses were excellent, caring and compassionate. The food during our stay seemed above average for hospital food. The facility is beautiful and well maintained. We felt like we were one of the only patients being cared for in this boutique, hospital setting. Thank you!

The entire labor and delivery and postpartum staff was beyond wonderful. They were caring, knowledgeable, and made myself and my husband feel completely at ease with our first child. I will deliver every one of our children at this hospital because of the amazing staff. I wanted to take all of them home with me!

Just delivered at this hospital this past week. I had a fantastic experience. The hospital was clean and all doctors/nurses were great. I received excellent care. Also, the food was awesome. I would definitely recommend this hospital.

Amazing postpartum staff!!!! The facility is clean and the food options for the stay are above average for a hospital. I can’t say enough about the nurses in postpartum! They were kind, patient, helpful and everything you’d expect and need for a woman who has just had a baby. The Lactation consultants are also wonderful.