Beckley Arh Hospital

There was very few staff that remember we are all human with feelings. I was admitted three times two out of three was a horrible experience. They laughed at me in the er nurses and security staff. There was one older gentleman who worked as a security guard that has a heart of gold he was the only one in the er that treated me like I was a human. They made a video of me crying and decided to pass it around the hospital now that doesn’t sound professional. They also never really helped me at all as far as putting me on the right meds.

My family member is employed here. He has been asked by the higher ups to sign a paper basically demoting his hard earned degree. They want him to take lower responsibilities so they can bill insurance with higher amounts under the physician. I’m sure it’s been cutting into their yacht budgets. What a disgrace you all are. Another employee has filed a lawsuit against them, but she lost. Turnover is so high. Go to Charleston if you can. This place is run by money hungry, unethical idiots.

My 3 year old had to have her broken arm realigned and everyone got us in super quick and everyone was super nice!! Played with her, gave her balloons and a teddy bear. She wasn’t scared at all!!

My daughter had outpatient oral surgery at BARH. The nurses, anesthesiologists, surgeon and other members of their team were pleasant, accessible and ready to do what was needed. Minor post op complications but scary for me being mom were quickly addressed. Nurses were prompt to treat her pain. The only concern I had was that she suddenly had some excessive bleeding and there wasn't suction set up at bedside. I felt like that should have been prepared ahead of time. One of the nurses quickly gathered the supplies to set it up and also checked other areas to make sure they were set up.The nurses took their time with her and didn't rush us out the door until they had clear instructions from the surgeon. The surgeon called us several times through post op week. I contacted him with concern and I was on hold for several minutes but did speak with him which is commendable. He gave me reassurance that her surgery was more complex and invasive than most people having similar surgeries so the effects would likely be worse for a few days. He gave me a couple options of what to do if she was to get worse. With rest, ice, heat, pain management and slowly progressing diet as tolerated she recovered well. Much thanks to her care team.

If I could give this negative 38372828 stars I would. The wait time is absolutely RIDICULOUS!!!! We got here at 2pm and it is now 10:15 pm and a nurse has been in to check on us TWICE!!!!!! Have asked for some water repeatedly and they just walk out while in the middle of talking. The nurses are extremely rude and just look at you like your stupid. Sorry not everybody here for dope. The doctor hasn’t even been in to see us. I wouldn’t even take my dead cat here.