Bellevue Hospital Center

My grandmother recently had heart surgery and we had an appointment for 10:30 at the ambulatory care we came about 10 minutes late! And the had us wait until 1 to tell us the nurse left! I understand that we were late but they didn’t have to make us wait that long! They could’ve simply said we missed our appointment and we would’ve rescheduled for another day! And the women at the desk are rude, very unprofessional!

The Neurological Intensive Care Unit monitored And guided me through my initial stroke. I’d previously told friends that even if I was shot outside Bellevue don’t take me in there but I can say I was pleasantly surprised and deeply thankful for their care.

I went to Bellevue through an ambulance thinking i had a kidney infection. Well no, turns out I had sepsis with a severe kidney infection and was diagnosed about 30 minutes after arrival and admitted. I waited in the emergency room for a bed upstairs for 36 HOURS. Luckily, I had one phenomenal nurse who listened to my doctors (once admitted, the ER doctors stop treating you), took my vitals every four hours, and made sure I was doing okay. After her shift ended (my first 12 hours) it's like the nursing staff stopped caring about the patients that were admitted. I literally had to stop a charge nurse at one point who asked who I was -- (which goes to show, bad staff changing) but I knew better to raise my voice, pointed at the screens where they show names and vitals and told her I hadn't gotten antibiotics that day (which is what you need to get over sepsis) and she didn't call them up. I also begged for my vitals to be taken because I knew I had a fever and I wanted my charts to reflect my health both on and off the high doses of Tylenol they gave me your bring my fever down. I went a full day in the hospital without getting the antibiotics that I needed. ANTIBIOTICS. Once I got a bed, the nurses were still troubling -- forgetting to give medication, forgetting to take vitals. I am a healthy 25 year old woman and I was shocked at not only how they treated me but my roommates. I was in the hospital for quite sometime and was shocked watching new patients come into my room and the treatment they received by the nursing staff. The doctors were good, but on leaving gave me the wrong antibiotic prescription that a pharmacist had to tell me that they don't make it in that dose. I realize residency is difficult but time and accuracy can be vital to sustaining life. I would ask the management to evaluate nursing practice and triage as well as the hand off procedures. Residents should ensure a doctor knows what prescription is written through a doctor nod off or something so a patient who could have died wouldn't have to spend hours trying to get the right one written, for antibiotics! I would not advise this hospital. I felt they treated me poorly as with many of the patients. I understand how busy things can get but these are lives you're playing with.

Yes, it is professional. Doctors are good. How ever some times you have to put up with people who don't have resources to do the right things. I was with EMS during the 911 attacks. I was brought to the hospital and was taken care by good Doctor's. Jump ahead 17 Year's. Go up to 2nd floor primary care floor. Check In. 1 and half hours later a secretary ask why are still here. She finds out l was called, however too my amazement,While I was sitting at front desk. A Doctor walks out & states I was called. I state interestingly since I neither heard from anyone calling my name. Or any announcement on paging system Long story short. I finally get to see original doctor who apparently apologized for inconsistentcy and lack of support. I was subjected to just for test result of which I needed for World Trade doctors at 9 Metro-tech

this hospital is a complete hit or miss depending on why youre here, whos on during that shift. honestly. no matter what you’re there for always have your intentions be to make progress.