Bon Secours St Marys Hospital

Don’t take your kids to this pediatrician. The doctors and nurses are good. The front desk personnel are trash. You want you medical records? “ you have to pay $50 because it’s in storage” they even said this to a doctors office!!!! No other pediatric office charges you to get records. Also HIPPAis totally disregarded as they tried to discharge my son due to a billing error on their part? Same last name? Discharge the kids with that name. Never again. Getting my records for my son and leaving forever. Ridiculous.

I delivered my baby here. The Labor & Delivery staff was phenomenal. I had absolutely no issues there. The recovery process was another story. We were put in the tiny room in the corner. There was no room for the bassinet. The phone didn’t work for me to order my meal. I had to have the nurse put in my order and she forgot. Of course by time the mistake was realized the cafeteria was closed. It ruined my first day with my baby. We were eventually moved to a bigger room after having to ask MULTIPLE times. The next few nurses were a lot nicer after that

My experience in the labor and delivery unit was absolutely amazing. All the nurses and midwives that helped me were wonderful. They made sure I was comfortable and checked in. They listened to what I wanted and helped me achieve a natural birth with many suggestions to help with pain. All the ladies were super sweet and I want to thank everyone there for being so amazing and helping me through the rough parts. Thank you for helping me bring my little girl into the world.

WORST HOSPITAL EVER !!! I came there because i wasn’t feeling well but my pregnancy was fine before i got there and they treatEd me for something completely different something that i i didn’t not come there for & they made me stay over night, but they didn’t check my baby not one time all they did was give me medication through a IV soon as they discharged me i noticed that i was spotting but i thought it was normal because it’s my first but they end up calling my mother phone back to back to bring me back up to the hospital but it was 11 at night so i end up not going and i tried to go to sleep but i couldn’t sleep at all and i had end up cramping real bad and bleeding heavy so next morning i went in the ambulance to another hospital and they told me over the night i had a miscarriage and that morning they still was calling my mother phone and she told the nurse at St.Marys i had a miscarriage and she said “oh wow “ like nothing bad didn’t just happened so from my experience i don’t trust ST.Marys at all this happened Recently too. 10/10/19-10/11/19

Found out on the neuro unit that I was having psychogenic seizures. These manifest differently than epileptic ones (psychiatric instead of brain electricity). Most of the nurses were totally uneducated and because my tests were coming back normal they just assumed I was faking everything. One nurse purposely inflicted pain on me to try and prove I was faking. It hurt for many days after I was discharged. She also loudly gossiped about the validity of my condition in the hallway. Another berated me immediately after a seizure, yelling at me that I could talk, I could open my eyes, and my tests were fine so I “wasn’t allowed to shake anymore”. The actual neurologist assured me that this condition is very common, so I have absolutely no clue why nurses on the neurology floor felt it was appropriate to bully a patient that could possibly be presenting those symptoms. Psychogenic seizures, I learned, are a result of unresolved trauma. My visit at Bon Secours St. Mary’s just piled on more trauma due to unethical and uneducated staff. I’m also having a difficult time finding a way to contact them to complain. Don’t go here.