Brigham and Women's Faulkner Hospital

In what world is it okay to leave someone in the E.R. for 5 days with no shower? Do you think a lack of self care is good for someone battling depression? Because that's what's happening as I write this to a family member. I hope the head of the E.R. sees this because by the end of today, he will be in a room or released, or I am bringing a media outlet with me. Shame on you people.

Care team did not listen to family concerns nor patient’s PCP concerns which resulted in an unsafe discharge pan. Doctors and residents did as little as possible to address life threatening issues. Resident or intern would call family member who is in medical field and simply give advice that is common sense and was not a treatment or preventative measure to help with problem. Never going to this hospital again and I advise anyone else to not bother getting help here.

Great care with pleasant nurses and staff. Pharmacy orders took time to get my pain under control and discharge process took forever .... about 4 hours after my doctor told me 30 minutes so my ride had to wait the other 3.5 which was unsatisfactory.

Caution.....Think twice before making your way to this hospital for emergencies. Wait time exceeds 3 hours with only 5 people in waiting room. Staff is rude and the security and secretary attempts to provide medical advice as if they're qualified. They don't deserve the 1 star rating. Worst hospital I have ever visited and in hindsight would go to a 24 hour urgent care facility instead.

The first doctor I saw spent an hour listening to me then her superior came in. She spent about four minutes talking to me and was extremely rude and so disrespectful. Total waste of time. I do not recommend BWH Faulkner Headache Clinic.