Calvert Memorial Hospital

They have been opening fake collections accounts on my credit report for five years. I have good insurance. My ER visits are covered. But these accounts are for visits that never even happened. Every time they put up new accounts its with a different collections agency. I had finally gotten all of them cleared off of my report a few months ago and now there's a new one that says it was originally opened in September, a month ago. I haven't been there in like four years! Don't even let your name get into their billing system.

After an auto accident I was taken to Calvert Health, the entire staff from the ER to Cat scans were wonderful! Very friendly, attentive and professional! KUDOS

I cant stand this hospital. They have misdiagnosed me and several of my family and friends. The doctors dont do their due diligence and dig deep to find causes for illness. The nurses however are great top notch. We now go to Anne Arundel hospital for any illnesses, even a cold. This hospital is a death trap for misdiagnoses. If you love your family go elsewhere. My niece had a misdiagnosed appendicitis which would've been fatal if my sister in law hadn't taken her to AAH. They found the problem and preformed emergency surgery within an hour. Calvert said she had a pulled muscle and was in the emergency room for 6 hours. Anne Arundel caught it instantly. So yeah, dont go here. It's too bad because the nurses are just unbelievable nice. The doctors there are just not used to treating each person as a different patient. And they think everyone comes there to just get pain meds. If you go there and are in extreme pain, you will leave in extreme pain. They dont give opioids for any reason, even when its absolutely needed. I understand the epidemic but this a a hospital not a rehab.

Over the weekend I had a list of neurological issues going on and I was absolutely panicked! Days before I had gone to Civista where the staff was friendly however I was not impressed as they did not run what I thought were the necessary tests. When I checked into Calvert's ER on Saturday around 12pm, I was the only one in the EXTREMELY clean waiting room so I was brought back and immediately nurses were hooking me up to IV's and taking vitals. The doctor that was there walked in while the girls were taking my vitals. He was very attentive and ordered all the necessary tests to put my mind at ease. While we are still not sure what is going on, they relieved my stress of the possibility of something life-threatening with a cat scan, xrays and blood work! The nurses were amazing and knew their stuff. I am from St. Marys and will always choose to take the extra mile for the cleanliness, hospitality and overall knowledge that I feel Calvert possesses.

This billing dept. must be the absolute worst in the entire world. I can think of no other reason why it's so absolutely painful to get any sort of help whatsoever when it comes to statements from the hospital. Not only did I get 4 random statements in the mail (one from 10 MONTHS AGO), but there's not a single itemized breakdown, just a number to pay. Think you can logon to your patient bill portal on the website? Think again because apparently a high school student built that website and it's completely worthless. You get no billing history. You get no itemized breakdown on your visits. You have to add your own statements as they randomly show up in your mail box and even then, the website only allows you ADD ONE! Think you can call "the business office" (sounds professional, right?), think again. I've called multiple times over the last 2 weeks. All but one time did I actually speak to anyone. Maybe only one person works in this "business office", but I constantly get a voicemail that no one checks because someone has yet to call me back. I guess they are hoping people just pay the random bills that come in without question, because asking actual questions is extremely difficult. Here comes the "We'd love to hear about your experiences. Maybe someone will answer this phone number we give you".