Cambridge Health Alliance

Have no words to say how thankful I’m, you guys did I great job. Thank you for everything

Did my radiology tech internship. Great people

7am MRI in Cambridge. Shout out to the Cambridge Health Alliance for having their act together like no other place I've seen in a *long* time. In the span of 8 minutes I: I parked (a surprisingly big deal in Cambridge) Checked in at hospital front desk. Sorted billing. Received a wristband with my basic info on it including where I was to go as well as 7 different QR codes for what I assume are procedure related details. Walked down the hall and checked in to Radiology / Imaging. As I filled out all the requisite insurance forms online, the only paper I touched was my parking ticket and the MRI safety screening sheet that asks me if I have any metal in my body. I am impressed!

I had the unfortunate experience of going to this hospital twice for two separate emergencies. Waited for a long time for nothing. Had a bad cut in my hand and they didn't disinfect it or even cleaned it. I did that myself. The nurses there are either lazy or truly incompetent. Both times they told me a doctor would follow up with me. They didn't. The first time I tried calling but got transferred a thousand times. This time I'm not even going to try. Wow. Truly the worst hispital I've ever been to.

Receptionists there are very, very unprofessional. I called to check on a family member that got admitted, left on hold for 45 minutes, had to hang up and drove to the hospital, to make sure that the family member was there and ok. Very unprofessional.