Carolinas Healthcare System Kings Mountain

This is a 1 star ER. I purposely rated 5 to be on top. The security is rude and treat you like a convict. I had a big buckle on and failed the metal detector 4 times before he whipped out his black paddle lol. Then I get 10 questions. Ughh don't go here drive to Gastonia please do.

I've called for 3 days to find out if we have a neuroligy appointment for my dad. We were referred. For 3 days I can't reach anyone by phone...it rings and rings in the neuroligy dept...Been speaking with Wanda at the switchboard. Today I called her again to find out there is not a neuroligy department...so she says...then Wanda what's the big signs in the hall ways that reads neuroligy??? I've already had him at the 1st appointment...AT THE NEUROLOGY DEPARTMENT! So I ask to speak to a supervisor. Her exact words were "we don't have any here and I have emergency" and literally hung the phone up. I didn't know switchboard operators felt with emergencies... I'm dealing with a father that I love dearly and am trying to get him help to no avail. Your employees are misinformed and in my opinion ignorant about what to do in these type situations. I would LOVE a response that is informative enough so that I can actually speak to someone of authority.

I was in rough shape when I was taken to the ER here. I had never been here before. ER is scary enough and plenty stressful notwithstanding how badly I was feeling. TOTALLY professional staff / not one bad attitude or lack of genuine concern. They patched me up for my regular Doc but explained everything I went through in understandable terms. I don't want to have to visit again soon but if I need help, this is where I want to be taken! Top flight people here!

Had a dislocated shoulder today and these people really made me feel so comfortable and relaxed. I was a little nervous going in bc they had to knock me out in order to put my shoulder back in to place. I’ve had a couple of scares from hospitals back in sc and one I’m particular almost killed me. This is by the best hospital that I’ve ever been to and I just want to thank everyone there today for their help.

I wouldn't give them nothing bad nurses and bad dr caused alot of pain sticking and pushing on me left in more pain than when i got there didn't do nothing about my pain!!!!!