Atrium Health Behavioral Health Charlotte

I tried to post the absolute truth about this place n Google bots wouldn't allow me to totally honest! Read the reviews for yourself! You n/or someone you care about to follow my advice, please, don't come to this place seeking emergency mental health care! In my 62+ years of being Bipolar n needing help frequently, too many times trying to survive my own self, this is by far the worst place I have ever seen r witnessed in my life! GO SOMEWHERE ELSE, PLEASE, FOR YOUR OWN GOOD!

I can only speak to the doctors office as I was not here for an emergency situation. I’ve had awful side effects to a bc pill and was still having fallout after stopping taking it. I had an appointment for medication management with Dr. Schindler and she was very courteous, took lots of notes, and was thorough in her assessment of what I’ve been through. I felt as though she listened to me and genuinely cared about the best path forward for me. The only downside is that the office is a bit of a mess to get to; you have to go down a hallway to the basement and you have to assume that the desk is the correct one as there is zero signage for anything but the cafeteria and the pharmacy. The desk assistant could have stood to be more personable; I felt as though I was a bit of an annoyance. Overall, very good experience here for the actual care I received.

Good counselor but I had to tell the receptionist over and over again to NOT use my moms insurance since I have insurance of my own. I then found out that they ran my bill through my moms insurance

Would rate 0 if possible. How can you call yourself a mental "health" facility and knowingly send a homicidal boy back home to be with the family members he has repeatedly threatened to kill?! Have you not seen the numerous reports of school shootings and parent murders by children in the news? This is why these things happen, because of so called caregivers who don't care at all.

I took my son for his 3rd ER visit due to homicidal thoughts and thoughts of hurting himself. My son said he needed to go. The DR on Sunday understood the we needed to keep our family safe. My son wanted to kill us all and this isn't the first time. The DR that sees him during the week doesn't listen to my son and discharges him as "safe". My son isn't allowed to go to school because he wants to kill people. But I ask the ER staff why he's given a school note and they state "he's safe for school". While IN this ER my son CUT HIS ARMS. They brushed it off. That was the first time he ever did that. How did they allow that to happen? They ask my son if he wants to hurt people AT THAT MOMENT, he says they will ask him several times to get he answer they want. He says in the moment, he isn't thinking of it, but the ACTUAL DESIRE TO KILL PEOPLE NEVER GOES AWAY. I'm a mom reaching out for help for a kid that obviously needs help and I'm continually turned away. I have called pretty much every therapy place in town and they've said they can't deal with this kind of child. I have been turned away from DSS. I have called DJJ and they can't help. I have called the sheriffs dept and they say the same as everywhere else, take him to the ER. When I take my son to the ER they play these games with me and offer NO help. If my son kills me or anyone else, it's on them. I'm leaving this here as a reminder that parents can be good parents and try very hard to get their children help and be continually turned away. I don't just leave my son in the ER because I don't want to have DSS turn on me and get my other kids taken away. That happens to people and my other two have asked me to never put them in that situation. My son needs help and HE knows this on some level. He told me tonight on the way home from the ER that he will kill me one day, it doesn't matter how good I am to him, I can give him whatever he asks for and he will still kill me. He told me not to take it personal, he just needs to kill me. Thank you Behavioral Health Services, specially the DR who releases my son and to the social worker Michael F. for speaking to my son, seeing him IN PAIN ASKING FOR HELP and you turning your back on him. You are a sorry excuse for a person. If my son hurts anyone, I hold you responsible also.