Carson Tahoe Regional Medical Center

Thank you all for your kindness, love, awesome bedside manner, duirng our difficult time of losing our mother. I wish I knew her nurse Amber's last name. She was so sweet and so professional ❤️. She was there until the end for my mom Nancy Howard. I hope both of my FB posts get back to the staff and their bosses. Thank you again.

Just had surgery at Carson Tahoe Regional Medical Center and I can't say enough good things about this whole experience! Nobody enjoys having surgery but from admitting thru discharge everyone went out of their way to make sure that my stay was as pleasant as possible. All the staff were friendly and professional from Jake, my RN and his two assistants, David & Justin to Cheryl, my pre-OP nurse and everyone in the operating and recovery room. Thanks to all for taking such good care at me !!!!!

The staff was friendly but communication between CNAs, RNs, Dr., and patients was lacking in my experience. My mother was put down as NPO(not allowed food or water) for 36hrs because they thought she was someone else. The Dr. had to verify her name several times and remarked that it's been a while since they've seen each other. He's her cardiologist that she sees weekly... let that sink in. Granted, this is my family's experience I hope everyone else that visits is treated better. Overall it's a hospital, you normally don't shop around for them you just go.

The billing department is TERRIBLE. I received a bill for $6000 for someone who put my name down as being the person responsible for the fees. I was never there at the ER, nor did I sign the registration papers. So they allowed someone to use my name without checking I.D. or questionening the person. I had to spend alot of time clearing this up.

It has been exceptionally busy this week due to the temporary closure of nearby Urgent care. Our recent remodel has added to the ER challenges and we are super excited to see the new triage area open in a few days so that we can better care for our people and the increasing volume from our growing community. It is reassuring to know that employees at all levels and management have been so supportive to us on the frontline caring for the sick. Thank you Carson Tahoe.