Centinela Hospital Medical Center

Emergency room nurse patient ratio is unacceptable. Nurses were being rushed to get patients out they didn’t have time to clean their rooms. Triage would bring patients back to rooms and not let the nurse know she had a new patient New grads were noticed to be trying very hard to take care of patients and be considerate and were continually told your not fast enough hurry up this is about money and getting patients in and out don’t worry about anything else

Worse hospital ever.. My toddler was having breathing complications.. We called 911 and the ambulance suggested they take the baby of course I road with them. The Nurse Michelle was really nice but didn't have any real medical knowledge.. They discharged my daughter because someone else's needed the bed.. We where instructed to sit in the germ infected waiting until we where able to reach family members for a ride.. Everyone is sleep at this hour..I asked to speak to the supervisor for some help..Mark came out and asked if I could afford my own taxi. At that moment I knew this hospital was the worse.. The older white security was very respectful and understand to everyone even homeless people.. May God continue to blessed him and this hospital staff.. Definitely not community people.. I'm still waiting in the lobby two hours later just contacted my family smh

ZERO STARS!! These people need to remember the reason they have a Job in the first place. They are more concerned about the the hospital getting audited and getting high scores while inspectors are around but forget all about the patient care in the process. I will NEVER seek medical attention from this place. The Insurance companies need to be notified and maybe ALL will be revealed by having secret inspection done.

Excellent service.. every one was at my bedside. the doctor was very nice.. and patient.. i have one problem to report.. if you do not have no insurance. And it a medical Emergency. . Watch out. You will be slapped with a bill of 2000.00!!! In the mail..This is robbery.. I'm so funcking mad!! Thanks for letting me get this off my chest.. .. i pray that i will never have a Emergency and have to go to Centinela hospital.. you GUY'S have to work with the community. .. i have to try to win the lottery or something.. this is sad.. . Hospital very clean..

Even tho I was initially hesitant to come here because of past experiences with myself, family and friends I'm grateful that I did. From Dr Kumar and her staff to every RN (especially Sierra) and CNA that made my stay that much better considering being in a hospital. This hospital has done a complete turn around from patient care to just general customer service. The battle that they have put up for me and the DME I need to go home I'm grateful. Unlike other hospital I've been to in the past few years they finally found the underlying reason whats keeping me ill and jumped on it like they actually care.Thanks to the entire staff