In July I had a knee replacement by Dr Cicoria. Surgery went well. Dr. Cicoria and staff were very professional and caring. I did have an issue with cellulitis in my lower leg. At that point Dr. Cicoria recommended I see Dr. Brennan to have my leg mapped because the leg was hard and swollen. I made an appointment with Dr. Brennan and sat in the waiting room for about an hour, finally a nurse came out and said the Dr. won't be coming up from Binghamton today. You will have to reschedule. Not sure why it took an hour to notify me. Two months later I finally got to see Dr. Brennan and they scheduled the Map test. Had this done in December.
Had another appointment on March 6, 2019 to find the results of the mapping. Registered as required, gave them my insurance card. My appointment was for 9:30. Waited until 10:30 still did not see the Dr. , decided to leave when a friend of mine arrived and had a 10:30 appt. I left. Later he called me and said he went right in with no wait. He explained to the Dr. that I waited an hour and was told by the Dr. that I had not registered. If I wasn't registered why did I give them the usual information and my Insurance card? Now here we are 7 months after Dr Cicoria recommended this procedure and I still don't have the results. Something at your facility leaves a lot to be desired.