Christus St Vincent Regional Medical Center

My father was recently transferred to CHRISTUS St. Vincent Hospital in Santa Fe NM. He was hospitalized for almost a week. When he was transferred, my mother and I had endless questions to what was going on with my father. All the staff at the CHRISTUS St. Vincent were very efficient and provided the medical care, support and information that my family and I needed to begin the road to recovery. When your loved one is in the hospital, you feel scared, emotional, anxious, stressful etc. The medical professionals were amazing, they took the time to explain and most of all saved of my father. Thank you CHRISTUS St. Vincent Hospital,

literally a NIGHTMARE to receive records and billing. I am a legal assistant and anytime I call or fax or email (the numbers, etc I have been given) I am told to contact someone else. Our offices have paid for numerous records and yet we still don't receive what we request. The treasurer, Debbie, is extremely rude and unprofessional. she does not answer her phone or hardly call back. so good luck with reaching her if you need to. and the legal department? HA! what a joke...

Was in an accident where I broke my collarbone and fibula. I was in excruciating pain and went to an in network provider. My doctor asked me about the boot I was wearing and told him the boot was put on by the ER staff at the Hospital in Santa Fe. He found that sufficient for treatment. Later I would find out that he was stalling on the injury in an attempt to perform a second surgery. It worked and I was charged twice. Not only that, but Christus charged me ridiculous prices in an effort to make more money from the insurance company. I wish I could attached the itemized bill. It's insane. I now have an exorbitant medical bill with no help from Christus or my insurance provider. Christus won't reply to my messages, not my voicemail I have to continually leave because no answers their phone. I will never use this "health system" ever again and will make the trip out of state for care.

Two Years--and no one can tell me about a bill. I received a bill while I was on financial assistance. I called, and called again. Both women I spoke to told me they would check on it and someone would call if I owed the money. No calls. Another bill. Another call. This time, I'm told that I do not own them money. Next, a call from a debt collector. Back to the billing department. Half a dozen more calls, still can't get an answer. I need to send them a bill for the time I've put in attempting to fix their mess.

This place is slow we have been here almost 24 hours and all that has been done is an MRI. They really know how to milk thier patients for money. After reading the reviews I feel we made a bad choice. I hope they do not kill my wife. I would recommend , if you need emergency care keep driving south to Albuquerque. I can not believe this place slow slow slow, its all about milking the patients for the money. Letter should go out to JACO .