Colorado Canyons Hospital and Medical Center

I showed up having a hard time catching my breath. I had to history to backup what my gut was telling me was wrong, but they put me in a room immediately. 0 wait. The started me on a breathing treatment while checking my heart and lungs. The doctor answered my cell phone to talk to my mom -- after asking my permission of course. The nurses and technicians were amazing. I'll take this small town hospital over the 'big city' any day. Of course I have not seen the bill yet 🙂

I had heard bad things about this place but ignored them. I shouldn't have. Not only do they charge a staggering amount for their services, don't expect any personalized help with payment options. I made a $22 payment, and I was charged the balance instead--over $6,700--on a high interest card. No one there noticed any discrepancy, including the person I was working with to get payments and payoff arranged. Worse yet, it didn't show up on my app, so I only found out when I opened the account from the desktop two months later. I incurred over $300 in interest alone. Keep in mind I offered to pay as much as I could on a new card, which I opened specifically to make big payments on this bill, but the person and I from billing hadn't connected after our first failed attempt. He must have saw it paid off and just blew me off. If they had any class, they'd take that payment off and make other arrangements. Keep in mind, I have decent insurance, and it still was a mountain of money charged from a lot of different providers. Only one would accept a lien from my lawyer for a settlement. UPDATE SUMMER 2019: You'll see they offered an advocate. I called and left messages. They were ignored. I called the person I was working, with, and I called the patient advocate line. Neither responded.

My experience here was different...the EMTs were amazing!! They actually took care of me instead of the nurse.. The ER doctor wasn’t so good I didn’t get his name but he was over being at work.. Came off as if he really needs to retire.. My daughter was sitting on the bed with me and he told her to move??? Because she wasn’t the patient?? No one else had a problem with this except him? I am pregnant and he was wrong about EVERYTHING!!! Measurements, meds, dates, the list is long I had 3 different staff members correct him when he wasn’t around.. I find it very scary as this man is the ER doctor?? Lucky a female came in to replace him and she was amazing!! If I delt with this doctor first than I would give 5 stars but that Er doctor made so many mistakes it was shocking.. I’m in the medical field as well...and from experience doctors like this man.. end up killing someone..or more than one person... no one will even know.. they will have him resigned so no bad publicity is showed upon the hospital... seen the same thing happen to a RN in Durango...like I said the EMTs took care of me the most... the woman who did my ultrasound was very kind as well.. I thought my baby was dead... she showed me quickly my baby was alive...I also want to point out that who ever the owner is... Shame on you for only responding to the people who give your facility a 5 star rating... that shows ALOT in what type of facility this is..I’ve only seen the owner respond to one review.. the rest were ignored..

Very little wait for the Emergency department but the Dr's are dismissive and disinterested. Lab/Imaging is a farce. Pre op imaging took 2 hours since the machine kept shutting down and no one seemed to know how to fix it or reboot it. Nurses are great here, but Dr's could use some improvement and retraining on what "bedside manner" truly means.

I had a bad fall and was treated at the emergency room and the staff was excellent. The nurses and doctor were great and the facility was well equipped. They did a CT on site and I cannot compliment everyone I dealt with enough. This is a wonderful resource with good capabilities in a small package.