Elmhurst Hospital Center

Very bad service. We were waiting for 5 hours for surgery but they scheduled us in the wrong clinic. The staff has no idea for almost anything. Was expecting better service from this hospital.

It looks that they were short staff . Staff mostly were rude and didn’t really care . But Couple of them were extra nice . Restroom in main lobby is worse than gas station’s one. I needed to walk around with no bra to find unlocked restroom to wear my bra back after CT Scan. No changing room for patient ( if there was any, didn’t know where , no one let me know) No patient restroom . Special restroom looks like only for worker . Please add more staff.

Thanks for saving my son's life on 10- 10-19. To the special Doctor that contacted me to inform me of this crisis. Thanks so much!! My son Randy was transfered to Bellevue hospital for heart surgery . I arrived everyone was professional, kind, and loving. Thanks ICU for all the amazing care that was rendered to my family. Thanks a Million!! For comforting familes during crisis. Kudos to all of you.!!! Keep up the amazing work!!! I highly recommend this hospital. Life changing memories.

Yesterday at 8 pm i was in emergency. There Receptionist short Mexican girl she was really rude with me. She don’t know how to talk with person. Most she need to learn what is hospitality.

Worst customer service!! If you are not in extreme emergency then you should look for some better alternative. The doctors are super nice but before getting to them you have to go through the worst staff in the world I have ever seen. They will treat your pain like nothing and while you are in super pain and upset the nurses are talking to each other about new fashion and shoes and joking around delaying your treatment. They will just ignore you as if you don't exist and have the least sympathy with your pain. If you have an option you should go to a different hospital.