Elmhurst Memorial Hospital

Elmhurst Dr. Saved my life literally! Had been going to Loyola for 10 years. They had a blinds eye to my condition. It wasn't until I saw an Elmhurst Dr was when I was properly diagnosed and given a proper plan of care.

Perhaps the focus should be less about impressing Elmhurst with a fancy new building and more about having doctors provide quality health care. Probably not a bad idea to teach your staff the definitions of respect, integrity, and the rest of your mission statement either. Oh and billing is a joke, it still shows my double billIng was declined after I had to have my insurance call. And good luck trying to get any records sent over, after almost a week of both myself and the other office calling, we're still not sure where the requested documents are.

I'm reading other people's comments and I'm confused. I have had no problems at all. I go through Elmhurst clinic along with my son, and my daughter, and my mother. We all have gone to Elmhurst for years (since I was a child) and whether it was for a Dr. visit or when I had to stay for five days, or have my children. I thought the staff was wonderful!!!!! I was treated respectfully and I felt they really cared. I just have nothing bad to say about Elmhurst hospital/clinics.... that's all I'm saying I have been to other hospitals etc. and I can't even express the type of service that I've had. Blew my mind....that's a whole different story and these were from supposedly "Big Deal Hospitals" . I will just mention Southern Hills Hospital in LasVegas......I do not advise ever going there, that's just my view.

1ST and last time going here.. they charged me $25 for canceling our initial apt because I was in the hospital and could not bring my baby.. but to charge me $25 when I have not even established a relationship yet is absurd.. It gets even better.. We went back on our next visit and was basically told by the receptionist that if we are not giving our child all of the vaccines then we might as well not even see this Dr.. It felt like a complete sales process, the Dr even compared medical studies to the likes of Nascar, Disney, and something completely off topic to try and keep you from asking real questions.. then he even drew a graph on a sheet of paper to try and sell me more on the vaccines... Lastly when I asked when he recommends I do the vaccines by if I didn't get them today and he said NOW.. .In the next 3-4 minutes.. This DR. has every angle of a salesman down to a T.. Scare Tactics, creating urgency, avoiding the real questions and he even Lied to us on 2 different questions because he obviously does not know the answers to... I can not believe they are in business and will never let me child near this place.. Hands down worst DR I have ever been to.. To be lied to twice because I didn't want to give my child vaccines.. not to mention my $500 Dr bill for having him weigh my child.. AVOID AT ALL COSTS

Horror stories here are true - I second what @Jimmy Vonesh wrote in his review. It's easy to understand why - recently the whole Elmurst Edward system is going through round of financial problems and they are now double billing for everything. They invent new charges like blank laboratory $300 charge for almost any PCP visit. If you can, stay away or switch to other group. I feel sorry for doctors that work there because most of them are good doctors. But there is now huge stress factor. Lots of staff got fired in latest rounds of layoffs. I have been patient for over 3 years, but no more - I'll avoid Elmhurst Edward clinics as much as I can. Edit: Regarding "response from owner" shown below this review: I've contacted them on email provided and am yet to receive any response. I would love if they were as vigilant in private as they pretend to be in public. Over past few months I've tried several times to reach them through MyChart, emails, phone calls... and if I do reach someone it's entry-level clerk who responds with "we'll call you back"... and then they never do. Well, at least leadership of Edward-Elmhurst is lining their pockets with millions of $$$, customer service doesn't mean much as long as you can keep overcharging your patients and their insurance.