Firstlight Health System

I recently had a small procedure done at Welia. The nurse who took care of me before going in was hilarious and kept my nerves at bay. The warm blanket she kindly brought me also made me feel relaxed. Dr. Nelson was my doctor. He talked to both my husband and I before and after. He answered all of our questions and concerns. I was very impressed with the hospital and staff.

My daughter having hard time with her hurt and all they care how many times been here in er.they take a hour's get in room to wow.do better with care all have say but this hospital. first light Clinic is not doing right on getting my kids in tested ADHD.. They acted I am supposed to know their conditions and if they have it or not.

Worst hospital I’ve ever been to. Just really rude, and never been treated with such disrespect. This hospital shouldn’t even exist. Hope nobody brings any sick family’s members here they have no care in the world, some self centered teenagers

Clinic front desk are robots and have zero knowledge once so ever. Don't even bother asking them anything. They have less than a highschool education.

Don't bother wasting your time here. I was advised by a snarky millenial LPN by the name of Nicole to return a medication to a pharmacy that i got it from, the reason being it was the wrong medication called in by a new nurse. I called first light when the pharmacy let me know they could not honor a return. Nicole accused me of "lying" and tried to step back her words from our earlier conversation when she suggested i speak with my pharmacy about a refund. She constitutes the flagship of being unprofessional and in my opinion has zero business accumen and should NOT even shine shoes in the Medical profession. Due to her abrasive and generally poor demeanor, I will be choosing another health provider. Also, the medication was an over the counter nasal spray for allergies, and I (customer and patient) had to pay 4 times the amount because I assumed the correct med had been called in. Shame on me for trying to get my money back, that will certainly teach me a lesson.Nicole, you're an embarrassment to the medical profession and I attribute that to your poor training. I have an admiration for my provider Dr. Schultz, my health had benefitted greatly because of his knowlege and compassion, however, dealing with this bushleague staff member makes it an easy decision to never return.