Frisbie Memorial Hospital

I have called their customer service at least six times. It ALWAYS states you are next in line then you wait for 15-20 minutes and it finally says they will call you by the end of the next business day. Well I have been waiting 10 days and still have not heard back.The bill I got is for 8 months ago! I do not even remember if I was there then.

I had surgery with some complications in September 2018. I awoke from surgery and began vomitting, and developed aspiration pneumonia, after having experienced unexpected kidney failure and other issues. I was admitted to a regular room briefly before the aspiration and then transferred to ICU for five days. I had such WONDERFUL care! The nurses assigned to me, especially Donna, were so attentive and comforting! They gave me bed baths, washed my hair, continually checked in on me not just matter of factly, but with kindness, conversation, and explanations about what was happening. The most difficult part for me was the fear associated with breathing difficulties. Respiratory therapists assisted me with this. Daily, doctors visited me and did testing and updated me. The MOST comforting person to see was Dr. Mueller! She was involved in my surgery, and every time I saw her kind face, I felt it's going to be okay. After 5 days in ICU, I was transferred back to the first unit I was on. Donna came to see me! The nurses on the unit were coming in to hug me, saying they had been so worried about me! The OT helped me to take a safe shower! I can't say enough about the wonderful care I received!!

I visited Frisbie Memorial Hospital two years as a patient, and was impressed with their friendly and efficient staff. After having been to another facility for the same medical issue a few weeks before, I was relieved to have straightforward service and advice from the people I dealt with. They were knowledgeable and comforting, and the facility itself is beautiful.

Have been an inpatient 2times. Wonderful professional staff in all departments.

Saw Dr Mallaby in the ER for like 2 minutes. Seemed cool but then I got discharged 2 hours later & no explanation about the blood tests or anything. Just from the nurse who just wanted me out. Then when I asked to see the doctor to see what they found they got annoyed. "Ask your primary care doctor" is what they said. Then when I said that wasn't ok they threatened to call security. I just left, no pain meds or diagnosis. I'm reporting this hospital to the state. They deserve the all the bad reviews.