Gouverneur Hospital

I used to be a volunteer at Gouverneur and I really enjoyed my time there. I built so many wonderful relationships along the way, and with that, I decided to show up to each big event, just to help out. The outreach and volunteer department has a special place in my heart. So a shout out to them. Everyone was just extremely kind and thoughtful. However, I wish it was the same for the security guards. A lot of them are extremely dedicated to what they do and very understanding too. I understand that security is a big factor in safety and that it's a strict process. But today, I encountered one guard (she knows EXACTLY who she is) and left on EXTREMELY bad terms. It wasn't just me who had an issue with her, but a few others, including staff and people entering the event. If it was just me, then yeah, I'd see that maybe I was the problem, but that wasn't the case. I wanted to believe that it was just a bad day for her, but it seems like that's just who she is. I have no idea what this person went through to obtain such arrogance and ignorance. I was just a volunteer and she wanted to ruin my experience. I live by, you are GIVEN the respect that you GIVE. She failed to do that. My two cents to her, If you start a conversation with an unreasonable attitude, you'll only receive it back. If you don't want me entering through an exit door even though it's more convenient, say it nicely OR why leave it open to purposely make it look like an entrance? Like please, would it kill you to be more reasonable? I'd give 5 stars to everyone except that person.

Terrible assistance . Would not recommend this place .. If you leave a family member.. You have to be there Or else . The patiencen . Will be all day alone . They could ring the bell for help . And the nurse neverrr comes.. I have to help many patients . To go to the bathroom . Terrible hospital

My mother was recently at the rehab center for over 3 weeks, after a hospital stay and we were delighted with the care she received there. All of the staff --nurses, social workers, dieticians, physical therapists were extremely professional and caring --always going the extra mile to accomodate us and treat Mom in the best possible way. By the time of her release, she was in amazingly better shape than when she had been admitted and we are extremely grateful.

Most of the staff is friendly and helpful. My primary care doctor Carson lee truly cares about his patients my mom and I have been visiting him over a year and he is always open to hear any concern and put his best effort to help. The lab and pharmacy are good as well sometimes they get busy but nothing crazy.

When I went to register the lady behind the counter stated that I had to make an appointment to register. Mind you I live around the corner and I had all of my documents at hand, she kept insisting that I make an appointment. I called and they state that I can do a walk-in to register. This lady wasn't trained properly or was lacking certain skills.