Grady Memorial Hospital

They can start by improving the way that they treat the family members of burn victims. Improving their policies on the filings and processing of grievances would also be a big leap towards improvement. They have some of the best doctors in the world, but their care of patients needs a 21st-century overhaul.

I am writing two reviews with mixed ratings. The reason for this rating is due to parking (-0- stars) and Quality of Care/ICU Stroke Dept) (5 stars). My family is extremely appreciative to the 8th Floor ICU Unit. The quality of care is fantastic. The patience and knowledge of their staff is SUPERIOR. There is not enough stars to Thank the staff. A special Thank You to Lea and Erica, you two are " Truly Gems" of your unit a and Grady Hospital is extremely fortunate to have you on their team. 5 STARS! The parking lot allows people to park in handicap spots WITHOUT disability tags. I have reported this several times to parking attendants, police and the front desk, but they have taken NO ACTION. -0- STARS If you are coming to the hospital with anyone, you will need to drop them off. If you are a handicap driver, you are out of luck. Additionally, there are -0- benches, sit down on the steps and their security guards throw you off of them!

Had a great experience at Grady hospital beginningJune 6, 2019. My son Jermaine was in ICU 7b room #6 Cynthia our nurse with the team lime polo shirt was awesome. Moving forward we was moved to 11b room #3 and we had another awesome nurse Jacqueline Parrish. Grady save my son life! I was born at Grady 37 years ago and I'm glad to say that. Adding to Godfrey the tech on 11b was awesome

I am at Grady now been here since 9/14/2019. I have NOT eaten anything since I been here. They have rude nurses and techs. They told me my condition was serious and that they might have to operate and this was on Monday. They have been lying to me claiming doctors were coming to talk to me about my surgery and condition and no one has come all of a sudden they are in surgery and I guess surgery lasts all day until it’s time for them to go home. I don’t understand folks lie and say Grady this and Grady that but let’s be clear the people that work in Grady have messed up attitudes and really don’t like their jobs they too busy telling patients what’s not their job. I AM READY TO GO.

I was in a car accident and got a small cut and went for urgent care. Due to what seemed to be protocol, I was sent to a kind of emergency department where I was poked, prodded and left alone for hours without treatment. I sensed that the treatment might get expensive because of all the unnecessary testing they were doing on me. So i asked to leave so I wouldn't get a huge bill. The nurse insisted on at least glueing the cut back together and this is the only treatment I get and I left immediately after. I get an insane bill for around 20k that gets hot potato'ed around by various insurance agencies because it was a car accident. ALL OF THIS WOULD HAVE BEEN OK DESPITE ALREADY BEING A TOTAL NIGHTMARE. EXCEPT GRADY WON'T PICK UP THE PHONE TO RESOLVE THIS. I've called at least a dozen times. Half time the wait times out, the other half, I get redirected, if I'm lucky, I'll get an empty promise that they will look into it and call me back, which they never do. Oh, and they refuse to correspond via email. It's nearing a year since this event and this experience is far worse than the car accident. Next time if I'm in need of medical attention and it is after normal business hours, I will let nature take its course rather than go to Grady. (Just in case you're wondering, this is still unresolved)