Grand Itasca Clinic and Hospital

The staff was friendly and work efficiently. I was very pleased with the services provided.

Privacy is the worst I've seen in 30 years. Patient doors arent shut curtains arent fully drawn not even for an exam unless asked then still not ,completely. Waiting I learned the women across the hall came by ambulance had pneumonia compromised by HIV, her address and much much more. I've worked in the med field for my entire live and have never seen such gross negligence. Also because my curtain was not drawn I saw partially how they were cleaning the room throwing her used sheets on the chair , I saw no bio hazard anything, no chemical cleaners, etc. This is a place you go to get sicker, which I did. Came in with a for back left with no help for that but woke up with cold and flu. There is no way this place should be open . None. HIPAA and universal precautions and privacy are non existence.

The worst experience I had in the ER. 39 weeks pregnant and has an accident which I almost had my big toe nail came off and it was bleeding and painful. Walked in the ER and was thrown in a waiting room for almost 2 hours of waiting. Almost an hour waiting for the x-ray staffs as well as the doc. I didnt even get my bleeding toe cleaned but instead they wrapped it only after the xray result and have me go. I demanded to get dressing tapes so that I can do my dressing at home. While waiting inside the room in pain, my toe bled twice, and if I didnt ring my nurse and ask where are the xray staff I would have been there for 3 hours or so..so dissapointing..I'm afraid to go there again if I have an emergency or need immediate care

This place is awful I went in for a sore wrist one time and the doctor I think her name was raddovich or something literally never touched my wrist she said I had a thing called gamer wrist (which sounds very professional) so later I went into northern pines orthopedic and saw Jeff temple (he’s awesome btw) but he said that I had actually broken a small bone in my hand. Another time my grandpa who has a variety of conditions from COPD to diabetes went to get his lungs checked and the doctor at grand itasca gave him a prescription for something but he never got better not only did my grandpa come to find out that the pill he was prescribed had a side affect of troubled breathing but he also found out from deer river that he has a rare bone cancer. So in conclusion some I’m not say all of the doctors (even though it feels like it) are absolutely horrible at their jobs and do not care about people it’s a truest terrible hospital

Every individual I came in contact with was absolutely phenomenal. Very caring great attitude and happy made my whole experience wonderful thank you kindly. Joe