Indiana University Health Bloomington Hospital

My mom fell and broke her hip while we were visiting Bloomington. The staff at Bloomington Hospital were incredible!! So professional yet kind. They went above and beyond to put my 85 year old mother at ease. Dr Hood was amazing- great bedside manner and highly informative. Dr Rink went out of his way to ease my mom’s worries. Both Drs were so personable and approachable. The extraordinary service continued with the nursing staff that cared for my mom. Kristie on the orthopedic floor has such a friendly, optimistic personality. She is a great example of someone who truly loves their chosen profession. I feel that my mother received the best care possible. A huge thank you to everyone that tended to Rita Anderson- we truly appreciate each of you!!

I don't understand people's bad experiences. I've had 3 trips to the ER in as many months for 3 different things. All of the staff; doctors, nurses, office personnel, have been super great, professional, warm, caring, compassionate, and competent. Two of the visits were via ambulance and one was a walk-in. When I walked in with my banged up head they triaged me into a room immediately and before I even told them my name. When IU took over the hospital I had expectations that it would be disaster. Happily I was so wrong. For me it's been quite the opposite. I have no complaints at all and I'm an old curmudgeon who is very hard to please and very quick to criticize and very vocally complain about shoddy service. Thank you IU Health for actually caring about your patients!

My friend thought he had a fractured ankle. We took him to the “emergency” room at this hospital and were told there were no rooms available and that someone in the waiting room had been there for five hours! Five hours... in the emergency room. There were maybe three people visibly on staff and the waiting room was filled with people in extreme discomfort, who clearly needed immediate care. It was something out of a horror movie. I’ve been fortunate enough to not have been to many emergency rooms, but I can’t imagine a worse experience than I had at this hospital. My friend was in an emergency situation and somehow the ER at this place was treating us like we were getting a check-up at a family physician. Unbelievable. If it was a life or death situation and you were taken here, you’d be in deep trouble.

This place was a joke. Told me to put gown on. Nurse practitioner walked in room said back pain we can not do anything for it. Get a hold of your doctor have them increase your pain medication. Then they Wonder why everybody's dying of overdoses. I will never go back to that place as long as I live

Been waiting to get a room and be seen in the ER For over 4 hrs and still waiting as of writing this review. Staff asked what was wrong I explained and then because her computer didn’t list what all is going on with my friend she asked so what is wrong again? Was like I just told you!?!? I’ve never seen such slow as molasses staff or this level of incompetence. Didn’t appreciate anti American CNN being shown in the waiting room either. Will never step foot in this place again. It’s a joke and their rating proves it.