Swain County Hospital

Terrible patient care and service. Courtney called me and asked me to relay a message to my dad about his friend. Her tone of voice was rude and you could tell she was annoyed when I asked her simple questions like "do you know what time he needs to be there by?", she rudely responded "no he just needs to be there." If possible I would rather go anywhere else than go to this hospital. They don't care about the patients and take advantage of the fact it's a rural area and there are not many options. They should really look into hiring staff who know how to speak to people in a professional manner. It's sad that just because we live in a rural place we get treated like this.

Worst experience I have ever had at a medical facility in 62 years. Gashed my head on a rock and just wanted an opinion as to whether I needed stitches. Went up to check in at reception desk and after 30 seconds the young lady looked up from her phone to get my information. About 45 minutes later a nurse came over to get my info sheet and I never saw a medical person for the next four hours. No one had the decency to tell me that it was going to b a long wait to b seen. I finally left. I know that Bryson City is a small town, but they need to find a way to operate their facility. SAD!

We were in the are for a weekend getaway, unfortunately we had to visit the ER for my one year old, he fractured his leg. The waiting room was clean and the restrooms and room where clean as well. The front desk personal was very polite. We were in the waiting room for about 20 min or so, it was not log considering other hospitals waiting times. The Nurses were great and nice to my baby, who was crying most of the time they were trying to touch him or do the x-ray. They were very professional. The doctor was nice as well, the overall time we spend there was about 2 hours, is not bad for a hospital ER.

By far one of the best hospital experiences yet. My family and I are out of state vacation when our daughter became sick after stopping at many urgent cares and no one willing to take out of state insurance or wanted it all paid for up front we came here. Very welcoming atmosphere and friendly staff. They got us right back and seen. The doctor was outstanding very knowledgeable and explained everything in great detail. I could not be more impressed with our experience.

Do not accept services here if uninsured. I was billed $1,000 for a stool sample. Absurd