Vidant Medical Center

Vidant Emergency should be ashamed. Long story short because my last rant did not post. We waited for 5 hours 15 minutes before we decided to leave the facility. If you are having a true life or death emergency, you may die waiting for a doctor. I am at a loss for words. Thankfully I don't live in Greenville.

This place needs to be shut down. Terrible service and not a single worker cares about their job. You walk in with an issue and they complain that you came. This entire facility need to be completely re staffed

horrible facility. the first experience i had with them was when my partner was having severe kidney pain and was wretching and in misery. she was brought in an ambulance and was in a wheelchair. the other patients were very scared for her. it was not busy. we were not seen for four hours. the time actually spent in the emergency room was roughly another 4-5 hours. a nurse only came by twice, after my incessant pleading for them to do something about her pain. when i would go and see where the nurses are, there were 6-7 of them all hanging out together, laughing and talking like nothing mattered! and the second experience, we did not even get into the emergency room. came in for adrenal insufficiency problems, needed a test done asap. four hours of waiting later.....and nothing. no other patients were called within a 2 hour period. i asked the front desk why, no real answer, and back to her cell phone she goes..... i hate this place. do not come here unless you like the idea of dying in a waiting room.

They burned me a new one, dont go there if youre not rich,my wife had a lipoma about the size of a quarter removed , the Dr. should have done it in his office but said he needed to do it in an out patient, after about 3 hours in the out patient i had a bill from Vidant for over 9,000 dollars and the anesthesiologist 1,400 dollars and the Dr. 1,200 dollars cost almost 12,000 dollars for about 3 hours in and out, think they had this excessive bill cause i had insurance, but they dont pay it all left me over 2,000 dollars out of my pocket money, I told them they ran a big bill on me cause I had insurance that had I been a drug dealer or gang member and been shot or stabbed it would be free cause they will never get a dime from them, I think WITN ought to do a story on these excessive bills.

There is no excuse for a lack of empathy. I know that is something every single hospital works on with their employees. I know someone who works there, and he has shared with me the monumental efforts and training they do all the time on their core values, which includes a focus on empathy. It is important to remember what these people face every day. Many patients are abusive. ONLY police have a higher occurrence of intentional workplace violence and harm. Lots of people react with, "well if they don't like it, they should quit". They are. We have never- not even during world wars had a greater shortage of healthcare workers. Especially nurses. Wait times are terrible. However, the number of people who financially cannot afford to pay for healthcare services make it very difficult to afford to expand services to cover the demands. However, the country as a whole does nothing to combat the epidemic of factors contributing to the creation or worsening of population health. Food that is terrible for you is often cheap, and filled with addictive fat, salt and sugar. We are at the crisis point with population health, and that is why systems like Vidant are urging us to start taking care of ourselves, instead of expecting them to do all the work of taking care of us. No health system is perfect. While some of my encounters with Vidant have been frustrating, the overwhelming majority have been incredibly positive. I wish they did a better job of advertising that they are a not for profit company, and talk about the hundreds of millions of dollars they have gifted to our communities.